Privacy policy
Last updated: June 2026
Who we are
SocialFlow is a comment management and automation system for Facebook pages and Instagram Business accounts. It lets a page admin browse posts, reply to comments, set up automatic replies, and publish posts and Reels that the admin writes and approves to the Pages and Instagram accounts they manage.
What we collect
- Facebook access token (stored encrypted, used only to act on your behalf)
- Your Facebook name and user id (to identify the account)
- The list of pages you manage and their posts and comments
- The automations you create
- Anonymous usage on our public pages (clicks, scrolls, page views) via Microsoft Clarity, to improve the site. Not used inside your account.
How we use it
The data is used only to provide the service: showing pages and posts, publishing replies you approve, publishing the posts and Reels you create and approve on the Publish screen (we pass the caption and the media link you give to Meta and keep only the resulting post id in your activity record), and sending automatic replies and messages according to the rules you set. We do not sell or share the data with third parties.
Storage and security
Access tokens are stored encrypted. Automation data is stored in a secured database. All traffic uses encrypted connections (HTTPS).
Deleting your data
You can delete your data at any time, see thedata deletion instructions. Disconnecting the account removes all tokens and related data.
Contact
Privacy questions: gkobzafrani@gmail.com